Terms & Policies

 

CANCELLATION POLICY:

One-Time Events (Field Trips or Classes).  Individuals: If unexpected circumstances require you to cancel your registration, a refund will be provided for cancellations made until 48 hours of the date of the event. (The refund will be for the full amount paid less the 3% service fee charged by PayPal for the transaction as PayPal’s fees are now non-refundable as of May 7, 2019.) No refunds will be provided for cancellations made within 48 hours of the event or for non-appearances.  In the event that unforeseen circumstances such as inclement weather, illness, park closure or water use restrictions etc. require Saltwater Studies to cancel the event, the event will be rescheduled, if possible. If you are not able to attend the rescheduled event, you will be issued a credit that can be applied to a future Saltwater Studies event.  Groups: If unexpected circumstances require you to cancel the event within 48 hours of the event, a cancellation fee may be applied based on the expenses incurred in association with preparation for the event.

Class Series or Courses.  If unexpected circumstances require you to cancel your registration, a refund will be provided for cancellations made until one week prior to the first class.  (The refund will be for the full amount paid less the 3% service fee charged by PayPal for the transaction as PayPal’s fees are now non-refundable as of May 7, 2019.) A 50% refund will be provided for cancellations made within one week prior to the first class and for students who drop out within 30 days of the first class.  No refunds will be provided for students who drop out after 30 days from the first class. For class series or courses that are scheduled for less than 30 class days, a 50% refund will be provided for cancellations made from one week prior to the first class until the first class. No refunds will be provided for students who drop out after the first class. Once the class series or course begins, make up classes or credits are not offered for students who miss classes for any reason. In the event that unforeseen circumstances such as inclement weather, illness, park closure or water use restrictions etc. require Saltwater Studies to cancel a class, the class will be rescheduled, if possible. If you are not able to attend the rescheduled class, you will be issued a credit that can be applied to a future Saltwater Studies event.  

HOMESCHOOL FAMILY DISCOUNTS:

Saltwater Studies is pleased to offer events to homeschool families at a discounted rate of 15% off. In addition, for homeschool families, up to two parents or guardians may accompany homeschooled children without incurring a fee from Saltwater Studies. (Parents and guardians will be required to pay third party expenses such as entrance or shuttle fees and equipment rentals, as applicable.) In order for homeschool families to receive their discount, they must register for the event designated as a “Homeschool Event”. (Names and ages of all adults and children attending the event must be provided at the time of registration. Standard fees will apply to all children over 2 years of age attending the event.)

RETURN POLICY:

All curriculum and merchandise sales are final. There are no returns or exchanges accepted.